Privacy Policy

At Emad El-Gamal for Sanitary Ware and Plumbing, we value and respect your privacy.

By visiting our website directly or through another platform, you agree to the privacy policy outlined herein.

We take your privacy seriously and are committed to safeguarding your personal information. Any data you provide through this website is handled with care and used only for the purposes for which it was collected—such as marketing research, customer surveys, or informing you about our latest offers.

Data Protection

We are dedicated to protecting your personal data. We collect and use your name and other relevant details strictly in accordance with this privacy policy. Only essential information is collected, and only when it is relevant to our transactions with you.

You may browse our website without providing any personal details. Your identity will remain anonymous unless you create an account or place an order.

Order Cancellation and Refusal

Emad El-Gamal reserves the right to cancel or reject any order placed through the website in the event of a technical error, pricing issue, or if the product cannot be delivered in suitable condition. Placing an order constitutes your acceptance of our website’s terms, conditions, and policies.

Your name and address may be shared with third parties strictly for the purpose of order delivery or payment collection.

Personal Data Collected

Product Purchase Information:

When placing an order, you may be asked to provide your name, address, phone number, email address, and any other necessary details to fulfill and track your order.

Account Creation Information:

You can create an account on our website by providing your email address and selecting a secure password. You can update or modify your account details at any time.

Cookies:

When you visit our website, cookies are stored on your device to enhance your shopping experience. These cookies collect non-identifying data such as session IDs, visit frequency, and cart contents. You can modify your browser settings to delete or disable cookies, although this may affect your user experience on future visits.

Technical Information:

We may collect technical data such as your IP address, operating system, and browser type. This information is typically non-identifiable but may be used in cases of suspicious or unauthorized activity.